Return Policy
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Gift Wrapping Services in Great Britain
We provide gift wrapping services from 9-10 Warren Court, Chicksands, Shefford SG17 5QB, England, Great Britain. Our gift wrapping is a bespoke finishing service. Once we have wrapped your items according to your agreed specification, the work is considered complete. We do not offer returns or refunds on wrapping that has been carried out as agreed.
Our services are offered across Great Britain (England, Scotland and Wales). Delivery and collection of wrapped gifts may be to or from addresses anywhere in the UK. This return policy applies to all gift wrapping orders placed through this website or otherwise with us from our Shefford, Bedfordshire base.
Cancellation Before Work Starts
If you need to cancel a gift wrapping order before we have started, please contact us as soon as possible at our Shefford address or via the contact details on this website. Depending on the stage of the order, we may be able to offer a full or partial refund or credit. Any deposit or payment terms will be set out in your order confirmation. Refunds, where applicable, will be processed in accordance with UK consumer law.
| Situation | Policy |
|---|---|
| Wrapping completed as agreed | No return or refund for the wrapping service |
| Error on our part | We will correct or re-wrap where feasible, or agree a fair remedy |
| Cancellation before work starts | Handled on a case-by-case basis; see order terms |
Contact
For any return or cancellation request relating to our gift wrapping services in Great Britain, contact us at 9-10 Warren Court, Chicksands, Shefford SG17 5QB, England, or using the contact details on this website. We will respond promptly and work with you to find a suitable solution where possible. Our business serves clients across the United Kingdom from our base in Bedfordshire.
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